Jess Chang 〘张美嘉〙
is a full-stack designer at airbnb
She is passionate about serving communities, visual storytelling, hardware, and complex tooling.
Optimizing for accurate case contact reason selection
product design, taxonomy design, information design
Using ML to accelerate case note composition
product design, micro-interactions
Setting up the foundations of Samsara's design system
product design, design systems, startup
