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Jess Chang 〘张美嘉〙
is a full-stack designer at airbnb

She is passionate about serving teams and communities through design.

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Optimizing for accurate case contact reason selection

product design, taxonomy design, information design

Using ML to accelerate case note composition

product design, micro-interactions

Setting up the foundations of Samsara's design system

product design, design systems, startup

Bridging brand and product design systems, Medallion

design systems, brand design, art direction